Contact Us

For questions about your order, shipping, or returns, feel free to reach out to us here. Please allow 1–3 business days for processing, with standard shipping times of 5–18 business days. We offer a 7-day return window from the date of delivery.

If you are not receiving our emails please check your spam box or the  "promotions tab" under your email. 

Return policy

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, we give all customers 7 days to let us know and we'll do our best to work with you to make it right.

We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

To start a return please fill out the form above with your order number & which items you'd like to return. If you received the wrong or damaged items please include this in the form.

If it is a split package order, it will start from the time of the final package delivery date and time.

  • Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
  • Shipping and handling charges are non-refundable. 
  • Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
  • Please allow us 5 - 7 business days from the day we receive the returned package to process.
  • We will email you after return has been processed to confirm what has been done.

Final sale and non-returnable categories

  • Beauty
  • Bodysuits
  • Face masks
  • Intimates/Lingerie
  • Jewelry
  • Swimwear
Shipping

Please allow all orders 5-13 business days to arrive. We will work quickly to ship your order as soon as possible.

Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

If you have not received your item after 18 business day, please reach out to us.

Manufacturing


At Eira & June, we believe quality begins with craftsmanship. Our pieces are ethically sourced and thoughtfully produced through trusted manufacturing partners who share our values of integrity, attention to detail, and consistency.

We prioritize small-batch production, ensuring care goes into every stitch while reducing excess waste. From fabric selection to final finish, we’re committed to delivering bold, beautifully made clothing you can feel confident in — inside and out.

Cancellation Policy

We understand that sometimes minds change — and we’ll do our best to help!

Orders may be canceled within 24 hours of purchase, but please note that cancellation is not guaranteed, as our team begins processing orders quickly to ensure fast delivery.

Once an order is in processing or has shipped, we’re unable to cancel it.

We’re truly sorry for any inconvenience this may cause. If your order has already been processed or shipped and you still don’t love it, we welcome you to initiate a return within 7 days of delivery. Please visit our Return Policy for full details.

Thank you for supporting Eira & June